Frequently Asked Questions

Everything you need to know about our premium artisanal provisions.

How do you ensure the freshness of your products during shipping?

We use temperature-controlled packaging and expedited shipping methods for all perishable items to ensure they arrive at your doorstep in peak condition.

Where are your ingredients sourced from?

Lineage Provisions partners exclusively with heritage farms and sustainable producers who adhere to the highest standards of animal welfare and organic farming practices.

Do you offer international shipping?

Currently, we only ship within the continental United States and Canada to maintain the strict quality and safety standards required for our food products.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or you are unsatisfied with the quality, please contact us within 48 hours for a full refund or replacement.

Are your products suitable for specific dietary restrictions?

Many of our provisions are gluten-free, keto-friendly, and paleo-compliant. Please refer to the specific product descriptions and ingredient labels for detailed allergen information.

How can I track my order?

Once your order is processed, you will receive a confirmation email with a tracking number and a link to monitor your shipment's progress in real-time.